29 July 2012
I know I've bashed that upcoming transition when I heard of it. But looking at things now, it's not all that bad for several reasons...
The most important reason that it's not bad, is that I am able to change my account name. Though this might sound odd, after the April 2011 hacks of the PSN & SOE networks, hackers knew my logon name. To get extra security for my SOE account, I was somewhat forced to buy an authenticator (for €17 incl. s&h), but that still didn't give me a save feeling. But now with the transition to ProSiebenSat.1 I picked a new (and for the hackers unknown) account name.
Then there's the price of the SC (SOE sells Station Cash, and ProSiebenSat.1 sells SevenCoins - I'll talk about SC in general).
Then there is the customer support thing. I know how SOE handles tickets - rather well, but pretty slow on average when things get complicated. It took them months to correct problems with my account, a problem that occurred twice.
Now that DC Universe online has been transited already, things didn't go well with my account (I'm not surprised...). I aught to have a Premium status, but somehow that's not transited, or it was not right flagged on my SOE account. I made a ticket with ProSebenSat.1 and got a default answer at first, explaining how to transit my account *WTF???* Replying on that one (quite harsh, because how could I know I'm not Premium now if I didn't transit yet?), made them dive deeper into my account, asking SOE about the payments I made for DCUO in the past. I keep my hopes up for ProSebenSat.1 customer service
There is a possible bad thing though about the transition... Logging on to the SOE MMORPG's goes through ProSebenSat.1. So far it's now known how the 'forward' to the SOE servers is done. Will it be done through a proxy on ProSebenSat.1, or will we connect directly? I mean, will be get extra servers in between (and possebly lag) or will we keep the old (lack of) performance we were used to..?
Post A Comment!